SaaS Guyz | Business Systems Solutions
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Business Solutions

At SaaS Guyz, we help you improve your efficiency and customer experience, so you can achieve your business goals. 

Our Services

Solutions

SaaS solutions to help your business succeed. 

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Register for a free trial today!

Mobile workforce management

Synchroteam is a Field Service Management solution for your organization. Manage your mobile workers efficiently, simplify business processes, and optimize costs. Functionality includes Schedule and dispatch, Online booking, Job Management, Custom Forms, and more.

 

Register for a free trial or contact us if you need more information or help configuring Synchroteam.

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Customer Service Solution

Build lasting relationships with a complete customer service solution. Zendesk delivers rich conversational experiences and more in a single package. It’s available in five different plans to accommodate any stage of growth.

Get a complete customer service solution that’s easy to use and scales with your business.

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Register for a free trial or contact us if you need more information or help configuring Zendesk. 

Automated Workflows

Automate countless workflows, save hours, and deliver frictionless digital experiences with Formstack workflow automation software that combines digital forms, documents, and signatures into one visual workflow builder.

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Register for a free trial or contact us if you need more information or help configuring or integrating Formstack. 

Home Service Business Software

Jobber’s award-winning software helps all home service businesses organize their entire operations, from scheduling jobs and managing their crews to invoicing customers and collecting payments.

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Jobber is proudly partnering with SaaS Guyz to bring its customers an exclusive discount of 20% for 6 months (or 20% off for an entire year on Annual Plans) on Jobber software.

Use the button below to qualify for the discount.

Home Service Scheduling Software

Housecall Pro makes it easy to manage your home service business – from payments and scheduling to estimates and dispatching.

Your schedule is easy to maintain with a drag-and-drop calendar and real-time messaging to your employees and customers. Plus, with their integrated reporting, you can make sure you’re getting more of the jobs you want.

 

  • Set up new and recurring jobs from the office or on the go

  • Notify and dispatch technicians and estimators

  • Manage employee time tracking and stay on top of time cards

  • Send custom texts and auto-notifications

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Register for a free trial or contact us if you need more information. 

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Zendesk Custom Objects Commentator

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The Zendesk Custom Objects feature is a great way to capture additional data related to tickets but there is currently no way to easily bring the data into the ticket comments.

The Custom Object Commentator sidebar app allows you to add a custom object lookup field's data and related lookup object data to Zendesk ticket comments. This enables agents to include object-related data linked to the ticket as internal or public ticket comments. 

 

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Tech-Connect Synchroteam to Zendesk Connector

Connect your Synchroteam Field Service Management software to Zendesk. The Tech-connect Zendesk sidebar app will integrate your Synchroteam field service application and will allow you to schedule and update jobs from within the zendesk ticket.

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Business Systems Support

Reach out to us if you have any questions about Zendesk or any other business system and need any assistance configuring, implementing, optimizing, or integrating these applications. We will be happy to answer your questions and see how we can help your business be more efficient.

How to configure your Zendesk Help Center

How to configure your Zendesk Help Center

This video will show you the basics of setting up and configuring your Zendesk Help Center, also referred to as Zendesk Guide. 👉 Register for a free trial to follow along: https://www.zendesk.com/register/?source=zendesk_suite&partner_contact=0031E00002T2XA1QAN&partner_account=0011E00001nSGdfQAG&utm_campaign=partners_support_suite_trial&utm_medium=partner_email&utm_source=AVH%20Technologies%20LLC#step-1 The Zendesk Help Center is the web portal customers and end-users can use to view knowledge base articles and engage with your support using web forms and a messaging widget. There is also a community forum referred to as Gather that can be enabled. 🔔 Subscribe to our channel to see more videos like this: https://www.youtube.com/channel/UCU7D_h3m67quMrqEbudUeVw?sub_confirmation=1 ---------------------- Visit our website and blog for more: https://saasguyz.com ---------------------- Chapters: 0:00 Intro 0:16 Free trial to follow along 0:40 Accessing the Help Center Admin page 01:12 Menu overview 04:42 Configure Settings 09:23 Create and arrange content 19:34 Activating your Help Center #zendesk
How to customize the Zendesk Help Center

How to customize the Zendesk Help Center

This is a quick overview of how to customize the Zendesk Help Center or Guide layout. There are two ways to customize the layout, using the menu options provided by the theme or editing the code. I will show you how to do both. 👉 Register for a free trial to follow along: https://www.zendesk.com/register/?source=zendesk_suite&partner_contact=0031E00002T2XA1QAN&partner_account=0011E00001nSGdfQAG&utm_campaign=partners_support_suite_trial&utm_medium=partner_email&utm_source=AVH%20Technologies%20LLC#step-1 🔔 Subscribe to see more videos like this: https://www.youtube.com/channel/UCU7D_h3m67quMrqEbudUeVw?sub_confirmation=1 👍 Free Zedesk Trial: https://www.zendesk.com/register/?source=zendesk_suite&partner_contact=0031E00002T2XA1QAN&partner_account=0011E00001nSGdfQAG&utm_campaign=partners_support_suite_trial&utm_medium=partner_email&utm_source=AVH%20Technologies%20LLC#step-1 ---------------------- Visit our website and blog for more: https://saasguyz.com ---------------------- Chapters: 0:00 Intro 0:19 Access the Help Center 0:48 Admin section 01:15 Customizing the template 02:40 Customization Menu 05:26 Customizing the code 09:44 Publishing changes ---------------------- #zendesk
Contact

Get in Touch

Contact us to see how we can help improve your customer experience, productivity, efficiency, and bottom line through automation, improved workflows, integrations, and analytics.

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